Privacy Policy

Last Updated: September 1, 2024

1. What This Policy Covers

https://www.movedata.io/ (our website) is provided by Blueberry Agency Pty Ltd trading as MoveData (‘we’, ‘our’ or ‘us’). We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data. This Privacy Policy also applies to the information that we collect through other associated services including marketing initiatives, partnership initiatives, customer engagement, social media pages and the like.

This Privacy Policy does not apply to information collected by third parties, like third-party websites, social media platforms or accounts, third-party service providers, or other third-party services or applications that integrate with our Services. This Privacy Policy also does not apply to any information that is not personally identifiable, like aggregated or anonymous information.

Our Services are not directed at children under the age of 16, and we do not knowingly collect information from individuals under the age of 16. If you are under the age of 16, you may not use the Services or provide your information to us through our website or otherwise.

Please note that if you are in the European Economic Area, United Kingdom, Switzerland or any other country that the EU General Data Protection Regulation 2016/679 (“GDPR”) and Data Protection Act of 2018 (DPA), you will not be required to consent to this policy, however, by using MoveData, you acknowledge that you have read and understood its terms. The provisions of 10 of this policy apply to you specifically.

Please note that if you live in California, the California Consumer Privacy Act applies to you. The provisions of Section 11 of this policy apply to you specifically.

We may update this privacy policy from time to time and provide notice to you as described below in section 12 below.

2. Personal Data We Collect

The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:

• Your name, and contact information, including email address and telephone number and company details
• IP address, which can be collected through our cookies technology;
• Details of any information, feedback or other matters you give to us by phone, email, through our website, post or via social media
• Your account details, such as username and login details
• Your activities on, and use of, our website
• Your professional online presence, e.g. LinkedIn profile
• Information about the services we provide to you
• Information about how you use our website and technology systems

3. How Your Personal Data Is Collected

We collect personal data from you:

• Directly, when you enter or send us information, such as when you register with us, contact us (including via email), send us feedback, purchase services via our website, post contents to our website, complete customer surveys or participate in competitions via our website or any other use of our website by you
• Indirectly, such as your browsing activity while on our website; we will usually collect information indirectly using the technologies explained in our Cookies Policy
• Information provided to us through our partners if you are referred to us by them
• Through our partners. Partners may also help us to market and promote our Services, generate leads, or they may resell our Services. Through partner programs, we collect account registration information (like name, email address, company, and phone number), information about an individual’s technical skill set, comments, questions or feedback, rating or ranking information, images, content, or other information you provide. We may also receive information from our partners (like business contact information, address, job title, email address, or phone number). We will combine the information you provide and the information we receive with your account information.
• We also use social media tools or third-party applications to collect information, especially when you join our website or use our services through these third party or social media platforms. To prevent us from sharing your information with these third-party platforms, please do not access our services through them. It is also advisable that you read the privacy policy of these third-party platforms to understand how your privacy is ensured by them.

For users in the United Kingdom or EEA, we do not collect any special categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). If you provide this information in our public forums such as reviews, we might not be able to protect such information. Please know that we will in no circumstance ask for this special category of Personal Data.

4. How And Why We Use Personal Data We Collect

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

• Where you have given consent
• To comply with our legal and regulatory obligations
• For the performance of a contract with you or to take steps at your request before entering into a contract, or
• For our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests.

The table below explains what we use your personal data for and why.

What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing services to you	To perform our contract with you or to take steps at your request before entering into a contract
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: To comply with our legal and regulatory obligations In other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: Your consent of the use of cookies (details is as contained in our Cookies Policy) Where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by using our cookies settings functionality on our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn).
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: Your consent of the use of cookies (details is as contained in our Cookies Policy) Where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by using our cookies settings functionality on our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn).
Communications with you not related to marketing, including about changes to our terms or policies or changes to the services, change to our terms and policies or other important notices	Depending on the circumstances: To comply with our legal and regulatory obligations In other cases, for our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e. to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us.
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing client records	Depending on the circumstances: To perform our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations Where neither of the above apply, for our legitimate interests, e.g. making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e. to promote our business to existing and former customers. See section 6 below for further information.
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary.	Depending on the circumstances: To comply with our legal and regulatory obligations In other cases, for our legitimate interests, i.e. to protect, realise or grow the value in our business and assets

 

5. How We Share Personal Data

We may share information when one of the following circumstances applies:

Circumstance	Our reasons
With your Consent	We may share your information with companies, organisations, and other third parties with your consent or to fulfil the purpose for which you provided the information
With our Partners	We may share information with our partners (including resellers, referral, integration partners, experts in our community, or developer platform partners) for the purposes of the partnership agreement or to enable our partner programs
To Provide the Services, Partner Programs, or Communities	We may share your information with your teammates, account administrators, billing, or technical account users. We will also share your information with third-party applications (at your direction or the direction of an account owner) when an account holder uses the Services. To deliver our website, Services, partner programs, or communities, we may share your information with our service providers. If you participate in our partner programs or communities, we may share your information with other partners, community members, customers, or other users (like when you comment or share information, or express interest in a partner integration).
For Business Purposes	We provide information to vendors and service providers to help us provide our website, Services, partner programs and communities, and for our business purposes
To Market our Services or Partner Programs	We may share information that you provide us with third-party service providers who help us market our Services or our partner programs. These service providers may provide virtual or live events, email marketing tools, sales engagement, or lead generation tools.
For Corporate Transactions	We may share personal data with actual or prospective acquirers, their representatives, and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, divestiture, or change in control involving all or a portion of our business or assets, including in connection with a bankruptcy or similar proceedings. If we undergo a sale or corporate restructuring, we may disclose information to a buyer or other successor in interest.
For Legal Reasons	We may share your information if we believe that it is necessary to comply with any court order, law, legal obligation, or legal process, including to respond to any government or regulatory request. We may share your information if we believe that it is necessary to enforce our rights, or the rights of our customers, or users. We may share your information if we believe that it is necessary or appropriate to protect our rights or safety or the rights or safety of our customers, other users, partners, or service providers.

 

6. Marketing

We will use your personal data to send you updates about our services, including exclusive offers, promotions or new products and/or services.

We have a legitimate interest in using your personal data for marketing purposes. This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

• Contacting us at legal@movedata.io
• Using the unsubscribe link in emails

We may ask you to confirm or update your marketing preferences if you ask us to provide further products or services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell it to other organizations for marketing purposes.

Target and Behavioural Marketing Tools

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Data here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may share information about your use of our website, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location)

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.

7. Data Security

We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in the processing and the nature of the personal data. However, no application, Internet, or email transmission is ever fully secure or error-free, and we do not guarantee the security of any personal data. You are also responsible for ensuring that your account and the passwords we provide to you are protected.

If you want detailed information from, Get Safe Online on how to protect your personal data and other information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org.

8. Data Storage And International Data Transfers

Information that we collect from our website will be transferred to and processed in Australia and in any other country where MoveData or its affiliates, subsidiaries or third party service providers maintain facilities or personnel. These countries may have data protection laws that are different to the laws of your country. We follow applicable data protection laws when transferring personal data. For users in the United Kingdom or the EEA, specific transfer terms apply to you, please see section 10 below.

9. How Long Your Data Will Be Kept

We will not keep your personal data for longer than we need it for the purpose for which it is used. If you stop using your account, we will delete or anonymize your account data after two years. Following the end of the of the relevant retention period, we will delete or anonymise your personal data.

10. European Economic Area (EEA), Switzerland And United Kingdom (UK) Users Specific Terms

In addition to the clauses contained in this policy, if you are a user in the European Economic Area, United Kingdom, and/or Switzerland, the following provisions apply to you.

• For personal data, we are data controllers under the provisions of the GDPR and DPA, and we are responsible for how your information is collected, used and disclosed.
• Users in the EEA, United Kingdom, and/or Switzerland also have the rights contained the “EEA/UK/Switzerland Users Rights” section below.
• Users in the EEA, United Kingdom, and/or Switzerland also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. You also have the right to lodge a complaint with the supervisory authority regarding your residence, place of work or where the incident took place. However, please endeavour to contact us at legal@movedata.io.
• We will only keep and retain the collected information as needed and pertinent for the collected data and as permitted by law. As soon as we no longer need to keep the data, we will remove it from our services and systems. We will also take the needed steps to anonymise the collected information.
• When we no longer need to use your information, we will remove it from our systems and records and/or take steps to anonymise it and take other steps to protect them. We regularly review our security procedures to consider appropriate protection methods. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable.
• When determining the retention period, we take into account various criteria, such as the type of services requested by you or that you are provided with by us, the nature and length of our relationship with you, possible re-enrolment with our services, the impact on our website if we delete the information about you, mandatory retention periods provided by law and the statute of limitations.
• For any transfer, wherever your personal data is transferred, stored or processed by us, we will take steps to safeguard the privacy of your Personal Data. For any information on your privacy, any question and these regulations, you can reach us at legal@movedata.io.

11. EEA/UK/Switzerland Users Rights

For users in the EEA or UK, you generally have the following rights, which you can usually exercise free of charge:

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data – in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party – in certain situations
To object to use	The right to object: At any time to your personal data being used for direct marketing (including profiling) iIn certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. We do not make any such decisions based on data collected by our website.
The right to withdraw consents	If you have provided us with a consent to use your personal data, you have a right to withdraw that consent easily at any time. You may withdraw consents by sending us an email at legal@movedata.io. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn.

 

If you would like to exercise any of those rights, please send us an email at legal@movedata.io . When contacting us please:

• Provide enough information to identify yourself and any additional identity information we may reasonably request from you, and
• Let us know which right(s) you want to exercise and the information to which your request relates

Transfer of Personal Data Outside the UK or EEA

More details about the countries outside the EEA and UK to which your personal data is transferred are set out in the table below.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Australia	Blueberry Agency Pty Ltd of Level 10/418A Elizabeth St SURRY HILLS NSW 2010 AUSTRALIA (trading as MoveData)	We are a company registered in Australia and our office and employee are in Australia. We provide our services from Australia.	Appropriate safeguards
Australia	Kinsta	Web and data hosting services, i.e. stores a copy of your personal data on computer equipment so it can be accessed by us and permitted third parties online in order to run our business and provide services.	Legally approved standard data protection clauses for transfers from a controller to processor recognised or issued further to the GDPR or the UK GDPR.
Australia	Salesforce	CRM and pipeline management – we use salesforce to manage our client opportunities which might lead to your business contact data being uploaded in our salesforce CRM database.	Legally approved standard data protection clauses for transfers from a controller to processor recognised or issued further to the GDPR or the UK GDPR.
United States	Mailchimp	Marketing activities i.e., allows us to send you marketing emails.	Legally approved standard data protection clauses for transfers from a controller to processor recognised or issued further to the GDPR or the UK GDPR.

 

12. California Users’ Terms

If you are a user from California, you may have the following rights over your information:

• For the period covering the 12 months preceding your request, you may request that we disclose to you the categories and specific pieces of information collected about you, the categories of sources from which we collected that information, and the purposes for which your information was collected. The categories of third parties with whom we share that information. The specific pieces of information we collected about you (a data portability request). If we disclosed your information for a business purpose, two separate lists disclosing:
  (a) sales, identifying the information categories that each category of recipient purchased; and
  (b) disclosures for a business purpose, identifying the Personal Data categories that each category of recipient obtained.
• You may also request that we delete the information we collected from you.
• You have the right not to be discriminated against for exercising your rights over your information.
• You may submit a request to exercise your rights by sending us an email at legal@movedata.io. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex, requires additional efforts or you have made several requests. In this case, we will notify you and keep you updated.
• We will not discriminate against you for exercising any of your rights as guaranteed by the California Consumer Privacy Act.

13. Notice Of Changes

The Services, our website, and our business may change from time to time. As a result, we may make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time. If we make changes to this Privacy Policy, we will post the changes on this page and will indicate at the top of this page and the date these terms were last revised. If we make material changes, we will notify you through the Services user interface, as a pop up on our website, in an email notification, or through other reasonable means. Your continued use of our website or services after the date any such notice constitutes your acceptance of the modifications.

14. Contacting MoveData

If you have any questions or comments about this notice, how we collect and use your information, your choices or rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at legal@movedata.io.